Online Reputation Management (ORM)

With over 80% of consumers visiting the web to research products or services online, and with reviews of your dealership being prominently displayed, your online reputation is the foundation of your entire marketing program.

Are you listening to what people are saying about your dealership online?

Now you can!  With Powersports Marketing’s Online Reputation Management (ORM) solution, you can ensure your dealership has the best possible online exposure through positive reviews and ratings, as well as accurate listings in the online business directories.

Powersports Marketing’s Online Reputation Management (ORM) solution offers a complete, technology-based solution to ensure your customers can find and connect with you, alert you to negative comments or reviews, and automate the collection of positive reviews.

Online Reputation Management (ORM) Benefits

Powersports Marketing’s Online Reputation Management (ORM) solution empowers you to take control of your online reputation and:

  • Improve customer satisfaction by gaining insights from customers about what is good and bad about your dealership
  • Increase positive perceptions of your dealership by listening and engaging online
  • Control adverse information about your dealership
  • Gain insight about keywords and keyword phrases to help enhance natural search results
  • Proactively influence what people are saying about your dealership
  • Learn more about your competitors and what customers expect from you

The Online Reputation Management (ORM) Dashboard

Tracking and managing your online reputation manually would take hours per day.  That’s why you need Powersports Marketing’s Online Reputation Management (ORM) solution. We do the monitoring for you and give you 24/7 secure access to your own personalized dashboard to view your mentions, reviews, listing and more.

Online Reputation Management (ORM) Features

With Powersports Marketing’s Online Reputation Management (ORM) solution, your dealership will be able to listen to what people are saying, learn what customers expect from you and improve your overall customer satisfaction.  We will:

  • Display a list of the major search engines, local review sites, online business directories and social networks where your dealership is present.
  • Collect all mentions of your dealership on the web
  • Track all reviews of your dealership on the web and provide you with best practices for managing your response
  • Help you keep an eye on how your dealership fares against your competition

Contact us now to learn more about how you can improve your online reputation with Powersports Marketing’s Online Reputation Management (ORM) Solution.